We require an experienced customer service telephone handler to be apart of our team to help assist members of the public over the phone,

email and webchat. The right candidate must have Excellent English speaking skills and be able to give examples of experience and handling calls / complaints effectively. 

You will be providing quotes and good customer services when answering FAQs. Knowledge of vehicles will be beneficial however not essential. 

If you think you are happy to help others and are eager to learn, please do not hesitate to get in touch. 

Requirements: 

Excellent verbal communication skills in English

Excellent multitasking and typing skills.

Technically minded so you will be able to learn systems fast

Experience in complaints will be required

Knowledge of how vehicles work is an advantage not a must

Selfmanaging you get on with your job

Able to adapt to a fast working environment

Main Duties and Responsibilities:

Answering questions and providing quotes via email, calls and webchat 

Handling calls in a professional manor 

Calling customers for feedback

Establish, develop and maintain a positive business and customer relationship
 

We offer:

Attractive salary of 2000 GEL

1.5 x Salary for Bank holidays worked

Positive working atmosphere in a motivated team

Attractive Working rota

3 month probation period.

Work Schedule 

April October 

11:30 20:30 Monday to Friday 

November March

12:30 21:30 Monday to Friday 

From January 2022  Every 3 weeks, on the Saturday, you will be required to work 12:00 19:00, with the friday being off instead.

If you are the person we are looking for, get in touch and email you CV and contact details to hr@eurasiagroup.ge we would love to share what we are building and how you can be a part of that. Please indicate in the subject field the position you`re applying for.