Hotel Wyndham Batumi is pleased to announce vacancy for the position of:

1. Sales Agent.

Location: Batumi

Wyndham Hotel Group is a hotel industry giant with an unmatched presence of more than 8,000 hotels and approximately 699,700 rooms in 79 countries. We`re a hospitality powerhouse, with 18 iconic brands united by the richest and simplest rewards program in the business. Driving the democratization of travel, Wyndham Hotel Group is elevating the experience of the everyday traveler, changing the game so every traveler - no matter how much they spend or how they like to travel - has an extraordinary experience. Wyndham Rewards, ranked the number one hotel rewards program for 2016-2017 by U.S. News & World Report, offers more than 50 million members the opportunity to earn and redeem points at more than 25,000 hotels, condos and homes globally.

For more information, visit http://www.wyndhamworldwide.com.

Knowledge, skills and abilities:

** Bachelor`s Degree in Business Administration or any other related field;
** Fluent English & Russian, any additional languages are considered as a plus;
** Excellent knowledge of selling techniques and procedures;
** Good communication skills;
** Creative and outgoing;
** Approachable and good listening techniques;
** Understanding of basic finance;
** Attentive to details;
** Accepting management principles and views
** Work experience in Customer Service
** Respectful and helpful towards peace at work, teamwork capabilities
** Positive appearance
** Ability to represent

Responsibilities:

** Process all group reservation changes, and cancellations received directly, on phone or via mail.
** Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms
** Oversee accuracy of room blocks and reservations
** Ensure contracts are followed and inventory is accurate. Keep organized files of all groups.
** Accommodate and document special requests.
** Answer questions about property facilities/services and room accommodations.
** Ensure optimum sales on a both short/long term basis within the agreed market segments;
** Manage and develop existing accounts for the hotel and group;
** Be fully conversant with the Business Plan and overall financial/business mix objectives;
** Support Sales Manager and Sales Team with the coordination of all activities to maximize revenues;
** Maintain a minimum number of sales call per week on new and regular clients. Build up new contracts in agreed areas, and in other areas after consultation with the Sales Manager;
** Assist with the development and implementation of sales plans and strategies;
** Implement and execute sales strategies and account plans;
** Report back on local and other relevant conditions/competition;
** Submit regular reports on all sales activities and assist with the compilation of company room night statistics each month;
** Plan, organize, coordinate, promote and facilitate corporate events
** Make up standard contract for every upcoming event
** Ensure that all payments for events are dealt with within the guidelines

Additional responsibilities: 

** Attend Sales Department Meetings regularly;
** Assist in carrying out of the Guest Relations function;
** Know the hotel layout and the facilities available;
** Be fully conversant with fire, health and safety procedures;
** Carry out other reasonable duties or requests as directed by the Sales Manager; 

2. Receptionist

Location: Batumi

The candidate we are looking for should have good cooperation skills, direct and trustworthy communication skills and should be extremely customer oriented. 

Main responsibilities will be:

Main responsibilities:

** Ensure 100% Guest Satisfaction by providing efficient, prompt and trouble free service to in-house, arriving guests and hotel customers.
** Responds to customer request for information about the hotel and its surroundings
** Available to operate early, late and night shifts as well as week end work
** Handles and co-ordinates difficult situations effectively 
** Operate in line with the hotel`s guidelines and Wyndham Worldwide corporate guidelines and service Concepts. 
** Handles incoming guest room reservations

Personal requirements:

** Friendly personality with genuine smile;
** Strong communication skills;
** Good organizational skills;
** Highly motivated and enthusiastic;
** Good computer skills.
** Is able to operate the Switchboard, telefax, key equipment, credit card machines and printers and hotel alarm systems;
** Fully conversant with hotel`s credit policy;
** Fluent English and Russian both spoken and written is essential. 

The position reports to the Hotel Front Office Manager. 

How to apply: 

Applicants interested in this position and whose qualifications match the requirements are welcome to send their CV in English to vacancy@wyndhambatumi.com and state the position title in the subject line. 

Application submission deadline is August 20, 2017.

Only short listed candidates will be contacted.