On behalf of the European Bank for Reconstruction and Development (EBRD), HRRA is recruiting suitable individuals for the positions of Information Desk Assistants/Directional staff (Estimated number required: 27).
These positions are required for the EBRD’s Annual Meeting in Tbilisi on May 13-15, 2015. Please note that these positions are short-term.
For detailed information regarding the European Bank for Reconstruction and Development and its Annual Meeting, please follow the link below:
www.ebrd.com
Main Duties & Responsibilities:
"Information Desks" is a crucial point of contact for business guests. Information Desk Assistants and Directional staff are required to be extremely calm and polite, with a ready smile and willing to help. At times, they will also be required to move around within the Business Forum area to give directions and help guests find their way around the venues, especially guests who have pre-booked meeting rooms.
Directional staff will work mainly outside the event rooms, at registration and in the Business Forum and networking areas to assist business guest and to ease the “people flow” throughout the buildings. Prior experience of the venues is a distinct advantage.
- Greeting guests on arrival to the desk;
- Handling guests enquiries;
- Passing delegate/business guests/press enquiries onto the relevant EBRD representative;
- Provide a high level of ‘customer service’ to all attendees;
- Answering general directional enquiries and assisting business guests to find their way around the venues;
- Easing the people flow throughout the buildings.
Professional Skills and Other Requirements:
- A good standard of written and spoken English; Additional knowledge of French, German and/ or Russian an advantage;
- Ability to multitask i.e. work on more than one job at once;
- A basic knowledge of computers;
- Ability to make themselves understood clearly and precisely;
- Ability to assimilate information, to understand and to carry out instructions precisely.
Personal Attributes:
Information Desk Assistants and Directional Staff should be extremely well presented, confident, poised and possess good communication skills. They should be flexible, prepared to work long hours under periods of sustained pressure and possess a cheerful disposition.
How to Apply / Additional Information
If you feel you have the required skills and experience to fulfill this role please send your CV in English to the following address
project4@hr.com.geApplication deadline is February 10th, 2015.
Please indicate the position name in the subject line.
Only Short Listed candidates will be contacted.
.gif)
