Hotel Lopota Lake Resort and Spa is looking for candidates for the position of Front Office Receptionist. 

Major functions:

** Greet and welcome guests upon arrival and engage in conversation that will enhance the guest experience.
** Provide the detailed information about the resort and facilities. 
** Check in guest in an efficient and friendly manner.
** Check out guest at end of stay. Ascertain guest satisfaction, collect keys, and presents bill to guest. Settle bill accurately through credit card or cash transaction.
** Handle all guest interactions and requests with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assists customers in all inquiries. Interaction with guest will be in person and by phone.
** Accept reservations, changes and cancellations in the absence of Reservations Department Staff.

Requirements:

** Fluent Georgian, Russian and English language skills;
** Experience in customer service, guest oriented environment is preferred but not required;
** Ability to work well under pressure in a fast paced environment;
** Positive attitude and good communication skills.

This position is full time and will require the successful applicant to work a variety of shifts covering evenings and weekends. We provide accommodation on site.

Interested candidates are kindly invited to send their CV to: vacancy@lopota.ge. Please indicate the position title in the subject line.